San Francisco Automotive Solutions

San Francisco Automotive Solutions

Call or Text Us(415) 957-1170
1
San Francisco Automotive Solutions

Asked for a brake pad replacement quote over the phone and was told my rotors would have to be changed as well, despite not ever having seen my car. Huge red flag.

Thank you for taking the time to share your feeling regarding your recent inquiry about brake pad replacement for your vehicle. Your perspective is valuable to us, and we want to ensure that we address any concerns you may have. During our conversation, I aimed to provide you with clear and accurate information regarding your vehicle's brake needs. I genuinely appreciate the opportunity to assist customers with their automotive needs and work diligently ensure that they are always safely on the road. As part of our commitment to quality service, I mentioned the importance of considering both brake pads and rotors in the replacement process. While they are separate components, their wear patterns can vary, necessitating a thorough inspection. Quoting for both pads and rotors over the phone was intended to provide you with a comprehensive estimate, allowing you to plan and budget effectively. Nobody likes surprises....at lease I don't. I genuinely value our interaction and strive to treat every customer with kindness and respect. If you have any further questions or concerns, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to assist you every step of the way. If you have time please review the following article by Advios a leader in advanced braking technology. "Why Brake Pads and Rotors Should Be Replaced Together!" https://www.advicsaftermarket.com/technical-resources/tech-tips/why-brake-pads-and-rotors-should-be-replaced-together/#:~:text=Although%20it's%20recommended%20to%20replace,as%20part%20of%20your%20inspection.

- San Francisco Automotive Solutions
5
San Francisco Automotive Solutions

I have been going here for just over two years and every time my experience has been nothing but the highest quality. From the quality of the work to the individuals you interact with, you cannot ask for a better automotive shop.

5
San Francisco Automotive Solutions

Patrick is an extremely honest mechanic who fixed my car’s brakes quickly and at a fair price. He also went out of his way to point out that my splash guard was damaged and that it needed to be replaced. He ordered the parts for me and replaced it with zero additional labor charge. Incredible service!

5
San Francisco Automotive Solutions

Patrick was very accommodating and helpful. Thanks for topping off my fluids on top of it all! Will be back!

5
San Francisco Automotive Solutions

Great experience today! One of my rear windows was smashed in last night unfortunately, and Patrick and all the staff at SF Auto Solutions were able to help me get it replaced within the day. Thank you!!

5
San Francisco Automotive Solutions

I come here for routine maintenance of my car - I love how friendly and patient the staff are. They have competitive prices for the high quality service they deliver. I’m not the most knowledgeable about cars so I appreciate their helpfulness, even if it’s with minor issues. Highly recommend!

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San Francisco Automotive Solutions

5
San Francisco Automotive Solutions

5
San Francisco Automotive Solutions

1
San Francisco Automotive Solutions

My car broke down near by this shop, they helped me to bring the car inside. At first they told me that the price will be $850 to fix it, but eventually sent me the invoice for 1700 dollars. I told them that I need to think about it, but they said that the car will be fixed in a couple of hours already. I thought, that I don’t have much of a choice, but at least my car would run great. When they showed me my car, I noticed strong vibrations and a weird sound, I asked about it and Patrick replied that the car is just old ( I didn’t have that sound before it broke down). When I started driving home, I discovered that my engine lacks power, the car was super slow. They said that they tested - lied and didn’t fix the car properly. Charged a lot! I don’t recommend anyone this shop, pretend that they want to help you, charge you a lot for nothing, and eventually let you out with potentially dangerous car to drive. Poor business, hope you shut down before you kill someone!

San Francisco Automotive Solutions is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Francisco Automotive Solutions (415) 957-1170 if you have any issues in accessing any area of our website.