David was in a bind. He needed brake replacement and possible axle repairs, but his old shop had been bought out and he found that the personal service he was used to was no longer available there. David knew the repairs they were suggesting and the prices they were quoting seemed excessive, so he decided it was worth doing further research.
"They gave me a hard sell on replacing pads and rotors on both axles," David says in his recent Yelp review. "Something seemed wrong so I got on Yelp and called around."
That's when David found San Francisco Automotive Solutions (formerly All American Automotive) on Harrison Street in the heart of San Francisco's SoMa District. During a friendly conversation with our owner, Patrick Banta, David was able to explain his automotive problems. That gave Patrick enough information to provide a basic quote for repairs.
"Patrick gave me a competitive quote over the phone and suggested for me to bring it in so they could take a look," David says.
He was sure glad he did because San Francisco Automotive Solutions ended up saving him time and money on the repairs. After our technicians inspected his vehicle, we found that the back axle and rotors still had about 30-40% life remaining. Nothing there needed to be replaced at that time. However, our team did find that the front brakes needed replacement. We are thorough whenever we inspect a car, so we also noticed that the coolant level was very low (likely because of a faulty cap) and one of the rear brake lights wasn't working properly.
"Patrick replaced the front brakes, saving me a ton of money right during the holidays," David adds. "In addition, they noted no cooling fluid, so they filled it up, ordered a new cap and even put in a new rear brake bulb, so the friendly advice was very welcome. Not being a mechanic, but having paid many bills makes me appreciate a garage I can trust and I found that in Patrick. Very happy."
We can't help but feel good when we hear the word "friendly" in a customer review like this. It is so important for us at San Francisco Automotive Solutions to provide personal service. We understand nobody is excited to get automotive repairs or stop in for maintenance services, so we strive to make the experience as positive and worry-free as possible while also performing proper repairs so there are no more worries in the future. In fact, most of our repairs are backed by a 3 year, 36,000 mile warranty.
If your car is in need of repair or you just need preventative maintenance services performed, contact San Francisco Automotive Solutions at (415) 523-0515 or schedule an appointment online today.